Terms & Conditions

These Terms and Conditions (“Terms”) are the terms and conditions on which Campbell/Crafts Vintage agrees to sell Products on its Website.



Campbell/Crafts Vintage office address is, 146 Wey House, 15 Church Street, Weybridge, Surrey, KT13 8NA

1. Definitions

In these Terms the following expressions shall have the following meanings:

“Agreement” means any contract entered into pursuant to clause 2 which shall be governed by these Terms.
“Product” means any item of clothing or any accessory sold via the Website.
“We” means Campbell/Crafts (and “our” and “us” shall be construed accordingly).
"Website” means our website at www.campbell-crafts.com
“You” means the person to whom a Product is sold on these Terms (and “your” shall be construed accordingly).

2. Formation of Contract

2.1. The display of Products and prices on the Website constitutes an invitation to treat. No Agreement shall come into existence unless and until we accept your order. We reserve the right to accept or reject any order in our absolute discretion.

2.2. As and when we accept your order, the Agreement shall be to the exclusion of all other terms, conditions and representations whether written or oral.

2.3. We reserve the right to withdraw any Product displayed on the Website at any time before your order is accepted.

2.4. While we make every effort to describe and display every Product as accurately as possible, you should be aware that the colour and appearance on your PC may be at variance with the actual colour and appearance.

3. Prices, Payment and Delivery

3.1. All prices on the Website are in Pounds Sterling.

3.2. All prices are exclusive of postage and packing.

3.3. Payment must be made in Pounds Sterling by one of the following debit or credit cards: Visa, Visa Electron, Mastercard, Maestro or Solo. via our PayPal link. You do not require a PayPal account to pay.

3.4. All sales and promotions are temporary, once promotions have expired all items will return to the original price.

4. Cancellation

4.1. If for any reason you wish to cancel your order you may do so up to the expiry of 7 days beginning with the day you place your order. You have 10 working days from placing your order to return the item to us for a refund.

4.2. You must return the Product to us at the following address : Campbell/Crafts Vintage, suite 146, 15 Church street, Weybridge, Surrey KT13 8NA . You must pay for the cost of returning the Product. We recommend that you send it via Royal Mail Recorded or Special Delivery. The Product must be returned to us in the same condition as in which you received it.

4.3. We will refund the price and the original delivery charges to you within 10 working days of our receiving the returned product if the goods are deemed to be faulty or we have made a gross misinterpretation of the condition of the item.

5. Returns Policy

In addition to your right of cancellation under clause 4. and your other statutory rights, we will refund to you the price for the Product less postage and packing on the following conditions:

5.1. You must complete the returns form online and indicate the service you require.

5.2. we have received the Product from you with all security tags still affixed and in the same condition as the Product was sent to you including all packaging.

5.3.We do not accept returns for jewellery, and that is strictly for hygiene purposes. We cannot offer refunds or exchanges for the following due to sanitation issues; any beauty items, underwear, hairpieces, swimwear & hosiery.

5.4 Upon receipt, we will issue a full refund or exchange the item for a different size or colour, depending on your instructions.

5.5 Items that are returned to us after 10 working days of receipt or fall outside our return policy will not be refunded.

5.6 Delivery charges are non-refundable on postage that has been paid.

5.7 Please ensure you don’t wear deodorant or perfume or anything else that could leave a mark/scent when trying on the clothes. Items that appear to have been worn or are damaged and are not fit for resale are not eligible for refund or exchange, without exception.

5.8. Anything bought from us at an Event , Festival or Fair is strictly NON REFUNDABLE.

5.9. Any item bought with a gift certificate are only available as an exchange only

5.10. Any items that have been 'special orders' or requested specifically by the customer, and are not stocked by C/C are strictly NON REFUNDABLE

5.11. All returns will be processed and credited back to the original form of payment within 10working days. An excahnge will be processed within 10 working days or a credit note issued as per your instructions.

6. Limitation of Liability

6.1. Nothing in these Terms shall exclude or limit our liability for death or personal injury due to negligence.

6.2. To the fullest extent permitted by law, we shall not be liable to you under these Terms for any loss of profits, business, contracts, anticipated savings, wasted expenditure, goodwill or revenue or for any indirect or consequential loss or damage whatsoever howsoever arising out of or in connection with the performance of the Agreement or any breach by us thereof.

6.3. Subject to clause 6.1., our liability under these Terms shall be limited to a sum equivalent to the price paid by you.

7. General

7.1. The privacy of your personal data is important to us and we shall ensure that we comply with all relevant data protection legislation. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of information transmitted to the Website and any transmission is at your own risk. Once we receive your information, it will be stored on our secure servers and we will use strict procedures and security features to try to prevent unauthorised access.

7.2. We may send newsletters and other marketing communications to you from time to time. Please let us know if you would prefer not to receive these.

7.3.All items are offered subject to availability at time of ordering. However, should an item be out of stock there may be short delays in delivery and we will notify you immediately. Campbell/Crafts Vintage will have no liability for failure to deliver goods you have ordered or any delay for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or sub-contactor transport or network access, flood, fire, explosion or accident